Managed IT — Hampton Roads
Foundation. Run it.
Infrastructure, helpdesk, cloud, and backup delivered as a managed service. We own the uptime and the accountability, not just the ticket queue.
For businesses that need IT to work, end of story.
What's included
Capabilities in this tier.
- Managed IT Services The consulting layer over your helpdesk, network, servers, and cloud: vendor coordination, roadmap ownership, and accountability for the systems your business runs on.
- Networking & Network Support Network design, assessment, and ongoing support for Hampton Roads businesses: topology, firewall, segmentation, SD-WAN, Wi-Fi, and the documentation that survives the next audit.
- IT Support & Help Desk Responsive IT support for your team, delivered directly by Helix Stax. One team owns the help desk, the escalation path, and the systems underneath.
- Cloud & Microsoft 365 Microsoft 365 tenants and cloud infrastructure managed as live services, not one-time setups. License right-sizing, Entra ID, Exchange, SharePoint, Teams governance, and cloud migration planning for Hampton Roads businesses.
- Backup & Disaster Recovery Backup programs built on the 3-2-1 rule with tested recovery times, DR runbooks your team can follow without calling us first, and quarterly recovery exercises that produce a written pass/fail result.
Included deliverable
Onboarding and enablement
We document your environment and walk your team through it from day one.
Pricing
Scoped on the call
Every engagement is sized to your environment. We scope on the introductory call and give you a written summary of what's included before any work begins.
You can have your score within a week.
A free 30-minute call about where your systems cost you time or money, followed within a week by a written CTGA score and a prioritized roadmap. No obligation to hire us.
Let's Talk