Hampton Roads IT consulting
We come in and automate your services. Help you out with the whole internet side of your business. Scaling is the thing that breaks most companies. If you don’t build around technology, you fail. That’s what we’re here for.
60 minutes · Free · You walk out with your top three gaps written down
Hampton Roads, Virginia
On the ground in seven cities.
Map data © OpenStreetMap contributors © CARTO
Sixty minutes door to door, end to end. Pick a city for what we score there.
Four steps from the first conversation to the day you outgrow us. No mystery middle, no decks, no rebrand of the obvious.
Quick translation before the steps: the Helix Score is a credit score for how your business runs. One number from 100 to 900, built from four areas we call CTGA: Controls, Technology, Growth, and Adoption.
Three names, three different things. The Pulse is the free 60-minute call. CTGA is the method we score you against. The Helix Score is the number you walk out with.
Sixty minutes, we see what you have.
We identify what to automate, replace, or rip out.
Your internet, your stack, your automations. We do the work.
Retainer until the work outgrows what we can carry alone.
The CTGA framework scores any service business the same way. The industry just changes which gaps show up first.
The flow-down email wants your CMMC posture by the next option year. The audit floor is closer than you think.
See Government Contracting approachEHR, billing, scheduling, and patient comms in four systems that almost talk to each other.
See Healthcare approachPractice management, a document portal, and the spreadsheet your senior partner will not give up.
See Legal approachThe ERP you picked a decade ago no longer fits how you ship, and the shop floor runs on a clipboard.
See Manufacturing approachA WMS that only talks to the ERP through a nightly export that breaks every other Friday.
See Distribution approachPOS, online ordering, a loyalty app, and a scheduling tool the kitchen never opens. The assistant GM is the integration layer.
See Hospitality approachThe dispatch board, the tech's phone, and tonight's invoice each tell a different story.
See Service Businesses approachConstruction, real estate, residential solar. Same tool sprawl: three systems, double entry, nobody owns the seams.
See Other Industries approachWe rip out the integrations pretending to work and wire up the one your team uses.
Explore Software & AutomationNetwork, firewall, mesh, and the servers nobody patched. Vendor-agnostic, never a reseller.
Explore Networking & InfrastructureAI that earns its keep, not the vendor pitch. We score where it fits, then build it.
Explore AICMMC, NIST, HIPAA, the cyber-insurance questionnaire. We score, harden, and ride it until the assessor signs.
Explore Compliance & CybersecurityThe senior IT brain on a retainer. We sit in the room when you make the call.
Explore CIO ServicesManaged AI governance · Per-city compliance desks · Industry playbooks
Phase 2 roadmapMost service businesses have the same five leaks. We name them out loud, score them on the CTGA framework, then fix them in priority order.
I do not know if my systems would survive an audit.
We are paying for software twice and I cannot tell what we actually use. Last year that drift cost us roughly $400,000.
We bought the tool. Nobody uses it.
Every time something breaks, I find out from a customer.
I need someone in the room when we make tech decisions, but I cannot afford a full-time CIO.
Three things change when Helix Stax is in the room: how the work is scored, where the work happens, and how the first conversation costs you nothing.
The CTGA framework scores every engagement across Controls, Technology, Growth, and Adoption. You see the number before you sign anything, and you watch it move every quarter the work is in.
Hampton Roads operators get on-site assessments and a partner in the same time zone. Newport News, Norfolk, Virginia Beach, Chesapeake, Portsmouth, Hampton, Suffolk. We work where you work.
Sixty minutes, free, no upsell pitch. You walk out with your CTGA score and the three gaps the data says will cost you the most this quarter. If we are not the right fit, you keep the score.
Founder studied at Harvard and MIT, with experience working alongside enterprises like Xfinity.
Built and run by the Helix Stax teamQuotes from businesses we worked with across Hampton Roads and Virginia, published without names to protect our clients.
“As a junk removal team, we're always on the road. Wakeem ran a Pulse Check and used his CTGA framework to rebuild our entire booking system.”
Junk Removal · Portsmouth, VA
“Our intake process was slow and inconsistent. Wakeem ran a Pulse Check and used his CTGA framework to automate our forms, reminders, and case updates.”
Law Offices · Norfolk, VA
“Our pediatric clinic needed better parent communication. Wakeem ran a Pulse Check and automated our reminders and intake using his CTGA framework.”
Pediatrics · Suffolk, VA
“As a mobile mechanic, I'm always on the road. Wakeem ran a Pulse Check and used his CTGA framework to rebuild my entire booking system.”
Mobile Mechanics · Hampton, VA
“Our retail shop needed better customer follow-ups and loyalty tracking. Wakeem ran a Pulse Check and used his CTGA framework to automate everything from reminders to post-purchase communication.”
Local Retail Shops · Virginia Beach, VA
“As an IT subcontractor supporting DoD-related projects, we needed tighter internal workflows. Wakeem ran a Pulse Check and used his CTGA framework to automate ticketing, onboarding, and communication. Our response time improved immediately.”
IT DoD Subcontractors · Chesapeake, VA
We do not hold these certifications. We score your operations against them and write down the gaps your auditor would find.
CMMC
Cybersecurity Maturity Model Certification for the DoD supply chain.
NIST 800-171
Controlled Unclassified Information protections for non-federal systems.
CIS Controls
The eighteen prioritized controls from the Center for Internet Security v8.
NIST CSF
The five-function Cybersecurity Framework: Identify, Protect, Detect, Respond, Recover.
SOC 2
Service Organization Control 2: Trust Services Criteria for customer data handling.
The CTGA Framework scores your operations on Controls, Technology, Growth, and Adoption. One number from 100 to 900. You walk out of a free 60-minute Pulse with your top three gaps named and an estimated score.
Four pillars: two for your systems, two for your people.
The stuff that gets you fined: Compliance and risk
Pass the audit you don't see coming.
Compliance deadlines, vendor agreements, and the documentation that matters most on the worst day. Most businesses have the rules OR the enforcement, not both.
What we audit: policy ownership, audit-trail completeness, vendor-risk posture
The tools nobody uses right: Tools and systems
Stop paying for tools nobody uses.
Every tool, platform, and integration your business runs on. Most stacks we audit have software nobody opens anymore.
What we audit: license utilization, integration health, recovery readiness
The leads you're losing: Revenue and leads
Stop losing leads you already paid to get.
How customers find you, how leads convert, and how revenue scales. 62% of calls go unanswered. Leads contacted within 5 minutes convert at 100x the rate.
What we audit: lead-response time, pipeline hygiene, brand consistency
The team that can't run without you: People and process
Your team adopts the tools, or we stop buying them.
Where the other three pillars succeed or fail. A tool nobody uses is a subscription fee. A process nobody follows is a document on a shelf.
What we audit: onboarding completion, usage analytics, change ownership
60 minutes with our team. No pitch deck. You keep the results.
CTGA stands for Controls, Technology, Growth, and Adoption: the four pillars of business operations. Each pillar is scored on two tracks: what your systems handle (Systems) and what your people handle (People). The gap between those tracks is what we measure and close. Think of it as a credit score for how well your business actually runs.
Your Helix Score is a single number from 100 to 900 that reflects your operational maturity across all four CTGA pillars. Like a credit score, you can track it over time, compare it to others in your industry, and explain it without a slide deck. Most small businesses score between 250-400 on their first assessment.
A free 60-minute conversation with our team. No intake form, no demo, no pitch deck. We cover your operations across all four CTGA pillars and you walk away with your top three gaps, an estimated Helix Score, and a plain-English summary of what's broken. You own the results. Take them to whoever you want.
The Helix Pulse takes one hour of your time. The full CTGA assessment takes about a week. We evaluate your systems, talk to the people who use them, and score both tracks across the four pillars. You get your Helix Score and your gaps, ranked by what they cost you, on Day 7.
The Helix Pulse is free. Always. For the full engagement (assessment through implementation), we work on a monthly retainer. Pricing depends on company size and scope, but our goal is to save you more than we cost within 90 days. We'll give you a clear number after the Pulse.
Yes. While we're based in Hampton Roads, VA, the CTGA assessment works for service businesses anywhere. Most of the initial work is remote. For implementation, we prefer to be hands-on with your team, but we've made it work across distances.
We're not here to replace them. We work alongside your IT person or MSP to close the gaps they don't cover. They keep your systems running. We figure out whether your people are actually using them. But if you don't have either? We don't mind wearing both hats until you do.
Most consultants hand you a report and leave. We stay. We implement the fixes, train your team, and measure whether it actually worked. Traditional consultants don't measure software adoption rates or the gap between your systems and your people. We do.
Ready?
Start with a free Helix Pulse: a 60-minute conversation, not a sales call. You'll walk away with your top gaps and an estimated Helix Score.
Free · No commitment · You own the results
