Foundation
Managed IT that runs quietly.
See FoundationTechnology that fits your business DNA
Managed IT for Hampton Roads businesses.
Help desk, devices, security, backup, and networking, managed through one point of contact. One call, not five.
Recognized by Clutch, 2026
On the ground in seven cities.
Map data © OpenStreetMap contributors © CARTO
Who we work best with
If you have no IT department, we become it. We take on help desk, devices, and security, and we coordinate with your vendors.
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Small offices
A handful of people to a few dozen.
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Firms that handle sensitive records
Professional and regulated firms that keep client files, financials, or personal records.
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Not a fit
Companies that already run a full internal IT team and only want extra hands.
Switching from another IT provider
We can take over. We learn your setup first and change things in planned steps.
- We document your devices, accounts, and systems.
- We gather admin access and vendor contacts, and plan the handoff around your current provider's contract and notice period.
- With your OK, we move you to current tools such as Microsoft 365 or Google Workspace.
The free assessment is the first step.
What we manage
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Cyber insurance renewal
Renewal forms commonly ask about MFA, backups, endpoint protection, email filtering, and staff training. We show you where you stand. We do not fill in, review, or submit insurance forms.
Start with the free assessment -
Windows 11 upgrades
The free assessment includes a Windows 11 readiness check, based on the PC details you share. You see which computers look ready to move and which likely do not meet Microsoft’s requirements.
Start with the free assessment -
Ongoing IT support
Help desk, remote support, onsite visits, patching, and monitoring.
See what we manage
We handle everything in this list directly. Where a partner or your own vendor is involved, the item says so.
- Help desk
- Remote support
- Onsite visits
- Windows device management
- Mac support
- Patching
- Monitoring (RMM)
- Microsoft 365 and Google Workspace admin
- Email security
- Backup and recovery
- Wi-Fi
- Phones and VoIP setup
- Internet and phone carriers, copier leases, licensing, and line-of-business software Your vendor, coordinated by Helix Stax
AI, kept practical: a private assistant for your documents, automation for repeat work, and a use policy your team can follow. See private AI hosting
A free 30-minute call about where your systems cost you time or money, followed within a week by a written CTGA score and a prioritized roadmap. No obligation to hire us.
Three ways to work with us
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Secure
Compliance prep, from the start.
See Secure -
Accelerate
Technology that pulls you forward.
See Accelerate
Every tier is scoped on the call.
What reviewers say
5-star reviews on Clutch (opens in new tab) and Google (opens in new tab).
Recognition from Clutch, as labeled by Clutch.
We stay after the setup
We watch your devices and keep them patched. We check how your team uses what we set up. If a tool goes unused, we find out why and fix it, or help you stop paying for it.
The help desk is ours, and we stay accountable for how it goes.
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Virginia Beach, Virginia -
Chesapeake, Virginia -
Suffolk, Virginia -
Hampton, Virginia -
Norfolk, Virginia -
Newport News, Virginia -
Portsmouth, Virginia
The Helix Score
Your Helix Score combines four areas into one number: Controls, Technology, Growth, and Adoption. Scores run on a 100 to 900 scale, and the lowest score you can actually get is about 260.
Common questions
Yes. We run your IT day to day: devices, Microsoft 365 or Google Workspace, security, backup, and networking. We run the help desk ourselves, and you reach us through a Helix Stax phone number or email.
Start with a free 30-minute call with our team about where your systems are costing you time or money. Within a week, we send you a written CTGA score and a prioritized roadmap, including a Windows 11 readiness check, all based on what you tell us on the call and the PC details you share. The score uses our 100 to 900 scale (the lowest possible score is about 260), there's no obligation to hire us, and both documents are yours to keep.
The assessment is free. After that, we price based on how many people and devices you have and which pieces you want us to run. We go over pricing with you on a call before you decide anything.
Yes. If one person handles IT today, we can take the routine work off their plate or back them up. If nobody owns IT, we take it on.
Yes. We start with the free IT assessment. We document your devices, accounts, and systems, and plan the handoff around your current provider's contract and notice period. With your OK, we then move you to current tools.
Show more questions Show fewer questions
Support for Windows and Mac computers, onsite visits, phones and VoIP setup, printers and copiers, networking and Wi-Fi, patching, monitoring, servers, Microsoft 365 or Google Workspace, backup, email security, and Windows 11 upgrades. We also coordinate with your outside vendors, such as your internet carrier, copier lease company, and line-of-business software provider. The list on this page shows who handles each piece.
We deliver most of the work ourselves, including the help desk. Your internet carrier, copier lease, and line-of-business software stay with those vendors, and we coordinate with them for you.
The Helix Score is a single number that sums up how your business is doing across four areas: Controls, Technology, Growth, and Adoption. We use it to show you what to fix first and to check later whether the work moved the number.
Hampton Roads is home, and that is where we do onsite work. If you are nearby, tell us when you book and we will talk through what is practical.
See where your IT stands.
Book a free IT assessment
Not ready to talk? Get your Helix Score
We go over pricing with you on a call before you decide anything.