Services
Built to grow with you.
Helix Stax delivers managed IT for Hampton Roads businesses across three engagement tiers: Foundation keeps your infrastructure running, Secure layers compliance and cybersecurity on top, and Accelerate adds automation, AI, and strategic vCIO to move your business forward. Every engagement scores on the CTGA framework. The introductory call is free.
Engagement tiers
Three ways to engage.
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Run it.
Foundation
Infrastructure, helpdesk, cloud, and backup delivered as a managed service. We own the uptime and the accountability, not just the ticket queue.
For businesses that need IT to work, end of story.
See Foundation -
Defend it.
Secure
Cybersecurity and compliance layered over your managed IT. CMMC readiness, NIST 800-171, HIPAA, threat monitoring, and the controls work an assessor will look at.
For businesses with regulatory requirements, contract obligations, or a genuine risk exposure.
See Secure -
Grow it.
Accelerate
Automation, AI, and vCIO strategy built on top of a running foundation. We wire the tools, run the roadmap, and track adoption until the systems stick.
For businesses ready to automate operations, adopt AI, and get strategic about where technology takes them next.
See Accelerate
Specialty work
Focused programs inside the platform.
These services run as standalone engagements or inside a managed IT retainer. Each has its own page with deliverables, FAQs, and scope.
- Networking & Network Support Network design, assessment, and ongoing support for Hampton Roads businesses: topology, firewall, segmentation, SD-WAN, Wi-Fi, and the documentation that survives the next audit.
- Private & Self-Hosted AI Hosting AI that runs on hardware you control or a private server we manage, not a public AI service. We deploy and operate Ollama, Open WebUI, and LLM stacks on-prem or on private cloud.
- IT Support & Help Desk Responsive IT support for your team, delivered directly by Helix Stax. One team owns the help desk, the escalation path, and the systems underneath.
- Cloud & Microsoft 365 Microsoft 365 tenants and cloud infrastructure managed as live services, not one-time setups. License right-sizing, Entra ID, Exchange, SharePoint, Teams governance, and cloud migration planning for Hampton Roads businesses.
- Backup & Disaster Recovery Backup programs built on the 3-2-1 rule with tested recovery times, DR runbooks your team can follow without calling us first, and quarterly recovery exercises that produce a written pass/fail result.
- Marketing & Sales Automation CRM, outreach, lead scoring, and booking automation built on the stack we run for our own business: Twenty CRM, n8n, Saleshandy, Cal.com, Resend, and PostHog.
You can have your score within a week.
A free 30-minute call about where your systems cost you time or money, followed within a week by a written CTGA score and a prioritized roadmap. No obligation to hire us.