Services

Built to grow with you.

Helix Stax delivers managed IT for Hampton Roads businesses across three engagement tiers: Foundation keeps your infrastructure running, Secure layers compliance and cybersecurity on top, and Accelerate adds automation, AI, and strategic vCIO to move your business forward. Every engagement scores on the CTGA framework, 100 to 900. The introductory call is free.

Engagement tiers

Three ways to engage.

• Run it.

  Foundation

  Infrastructure, helpdesk, cloud, and backup delivered as a managed service. We own the uptime and the accountability, not just the ticket queue.

  For businesses that need IT to work, end of story.

  See Foundation →

• Defend it.

  Secure

  Cybersecurity and compliance layered over your managed IT. CMMC readiness, NIST 800-171, HIPAA, threat monitoring, and the controls that pass an assessor.

  For businesses with regulatory requirements, contract obligations, or a genuine risk exposure.

  See Secure →

• Grow it.

  Accelerate

  Automation, AI, and vCIO strategy built on top of a running foundation. We wire the tools, run the roadmap, and track adoption until the systems stick.

  For businesses ready to automate operations, adopt AI, and get strategic about where technology takes them next.

  See Accelerate →

Specialty work

Focused programs inside the platform.

These services run as standalone engagements or inside a managed IT retainer. Each has its own page with deliverables, FAQs, and scope.

• Networking & Network Support Network design, assessment, and ongoing support for Hampton Roads businesses: topology, firewall, segmentation, SD-WAN, Wi-Fi, and the documentation that survives the next audit. See the program →
• Private & Self-Hosted AI Hosting Run your AI workloads on infrastructure you control. We deploy and operate Ollama, Open WebUI, and LLM stacks on-prem or on private cloud so your data never leaves the building. See the program →
• IT Support & Help Desk Responsive IT support for your team, coordinated through a vetted partner we select and hold accountable. We own the relationship, the SLAs, and the escalation path. See the program →
• Cloud & Microsoft 365 Microsoft 365 tenants and cloud infrastructure managed as live services, not one-time setups. License right-sizing, Entra ID, Exchange, SharePoint, Teams governance, and cloud migration planning for Hampton Roads businesses. See the program →
• Backup & Disaster Recovery Backup programs built on the 3-2-1 rule with tested recovery times, DR runbooks your team can follow without calling us first, and quarterly recovery exercises that produce a written pass/fail result. See the program →
• Marketing & Sales Automation CRM, outreach, lead scoring, and booking automation built on the stack we run for our own business: Twenty CRM, n8n, Saleshandy, Cal.com, Resend, and PostHog. See the program →