Industries

The industries we score. One framework.

The CTGA framework scores any service business the same way. The industry just changes which gaps show up first, and which Hampton Roads cluster you sit inside. Newport News for defense. Chesapeake and Suffolk for distribution. Virginia Beach for hospitality.

Industries served

• Newport News · CMMC Level 2

  Government Contracting

  The flow-down email wants your CMMC posture by the next option year. The audit floor is closer than you think.

  Newport News DoD primes, tier-2 and tier-3 subcontractors, and the supply chain that feeds Naval Station Norfolk and the Norfolk Naval Shipyard. CMMC Level 2 is the forcing function. We score, we write the gap list, we ride the program. Your C3PAO certifies.

  See the Government Contracting approach

• Healthcare

  EHR, billing, scheduling, and patient comms in four systems that almost talk to each other.

  EHR, billing, scheduling, and patient comms in four systems that almost talk to each other. HIPAA posture in a binder is not a HIPAA program, and behavioral health carries a second overlay most tooling ignores. We score, we fix, we document.

  See the Healthcare approach

• Legal

  Practice management, a document portal, and the spreadsheet your senior partner will not give up.

  Norfolk waterfront and Williamsburg-corridor firms doing maritime, defense, family, and estate work. Practice management plus document portal plus the spreadsheet your senior partner will not give up, with a conflict check that runs on memory. We design the rollout so the next tool replaces the spreadsheet.

  See the Legal approach

• Manufacturing

  The ERP you picked a decade ago no longer fits how you ship, and the shop floor runs on a clipboard.

  The Route 58 corridor and the Chesapeake industrial parks. The ERP you picked a decade ago, a shop floor running on a clipboard, and a prime customer who wants EDI by Q3. We name whether the fix is a new ERP, an MES layer, or a capture tool that solves the data without replacing anything.

  See the Manufacturing approach

• Distribution

  A WMS that only talks to the ERP through a nightly export that breaks every other Friday.

  Chesapeake feeding the Port of Virginia inland, plus the Suffolk Route 58 corridor. WMS that does not talk to the ERP without a nightly export that breaks, inventory accuracy below ninety percent, and a CFO running the contract calendar. Downtime costs in hours, not minutes.

  See the Distribution approach

• Hospitality

  POS, online ordering, a loyalty app, and a scheduling tool the kitchen never opens. The assistant GM is the integration layer.

  Virginia Beach oceanfront, Williamsburg heritage tourism, Norfolk waterfront. POS, online ordering, loyalty, and scheduling chosen at different times by different people. We rank the cut order and design the rollout that survives seasonal turnover.

  See the Hospitality approach

• Service Businesses

  The dispatch board, the tech's phone, and tonight's invoice each tell a different story.

  HVAC, plumbing, electrical, landscaping, towing, cleaning, roofing, auto repair: the largest SMB segment in Hampton Roads and the one the regional MSPs skip. ServiceTitan, Jobber, Housecall Pro, Workiz. We score the dispatch workflow, name the duplicate seats, and tell you which tool stays.

  See the Service Businesses approach

• Construction · real estate · solar

  Other Industries

  Construction, real estate, residential solar. Same tool sprawl: three systems, double entry, nobody owns the seams.

  Construction, real estate, and residential solar. Smaller search footprints than our core industries, the same tool-sprawl problem underneath. One honest page beats three thin ones: the CTGA scoring is identical, and the Pulse call goes deep on yours.

  See the Other Industries approach